Verified review
Creative Website Solutions on Paige by Merchynt — 5/5
I recently had the pleasure of using Merchynt's services, and I must say, they exceeded my expectations. From the moment I started using their platform, I found it incredibly user-friendly and efficient. The tools provided, especially the AI SEO software, have been instrumental in optimizing my Google Business Profile and improving my local search visibility. One of the best features for me was their free GMB ranking audit tool. It gave me valuable insights into how my business was performing in local searches and provided actionable recommendations to enhance my online presence. Overall, Merchynt has been a game-changer. I highly recommend Merchynt to any business owner looking to improve their online visibility and attract more local customers.
About this review
This is a verified customer review of Paige, the autonomous AI marketing agent built by Merchynt. It is published here as part of an aggregated collection of public testimonials.
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I use them a lot
I’m very disappointed with my experience with Merchynt. I invested in their service with the expectation that it would help improve my Google rankings, increase visibility, and ultimately generate more leads for my business. Unfortunately, the results have not matched those expectations. Despite having my Google Business Profile established for over a year and putting significant time and money into SEO, my rankings have remained disappointing and I have seen little to no meaningful increase in leads attributable to their service. The biggest issue for me is the lack of measurable results. SEO takes time (90 to 120 days), but after following the recommended strategies and giving the process a fair opportunity, I expected to see more progress in rankings, visibility, and actual customer inquiries. I also feel that there should have been much clearer communication about what was realistically being accomplished and why the results were not improving. Simply being told that SEO is competitive isn't enough when you're paying for a service specifically to improve your online presence. I also see their social media posting 90-day results and ranking you # 1. That's not true and misleading, and it hurts small businesses. The customer service and communication are lacking. Joshua, head of support, chooses when he wants to reply to your emails and doesn't seem eager to help you. The platform looks cool, but it doesn't actually improve your SEO rankings. Before I started (April 8, 2026) with Merchynt, I was ranking in the top 16, and now some keywords are in the high 20s. I haven't seen an SEO lead come in for over 2 months. It's truly not worth the time and investment. I wanted Merchynt to work, but based on my experience, I cannot recommend the service. If you're considering using them, I would strongly suggest asking for specific, measurable benchmarks for rankings, traffic, and leads before committing.
Great service! Clear and actionable steps