Robb Vonderharr on Paige by Merchynt — 1/5

Robb Vonderharr

★★★★★1.0Google

I’m very disappointed with my experience with Merchynt. I invested in their service with the expectation that it would help improve my Google rankings, increase visibility, and ultimately generate more leads for my business. Unfortunately, the results have not matched those expectations. Despite having my Google Business Profile established for over a year and putting significant time and money into SEO, my rankings have remained disappointing and I have seen little to no meaningful increase in leads attributable to their service. The biggest issue for me is the lack of measurable results. SEO takes time (90 to 120 days), but after following the recommended strategies and giving the process a fair opportunity, I expected to see more progress in rankings, visibility, and actual customer inquiries. I also feel that there should have been much clearer communication about what was realistically being accomplished and why the results were not improving. Simply being told that SEO is competitive isn't enough when you're paying for a service specifically to improve your online presence. I also see their social media posting 90-day results and ranking you # 1. That's not true and misleading, and it hurts small businesses. The customer service and communication are lacking. Joshua, head of support, chooses when he wants to reply to your emails and doesn't seem eager to help you. The platform looks cool, but it doesn't actually improve your SEO rankings. Before I started (April 8, 2026) with Merchynt, I was ranking in the top 16, and now some keywords are in the high 20s. I haven't seen an SEO lead come in for over 2 months. It's truly not worth the time and investment. I wanted Merchynt to work, but based on my experience, I cannot recommend the service. If you're considering using them, I would strongly suggest asking for specific, measurable benchmarks for rankings, traffic, and leads before committing.