Verified review
Robb Vonderharr on Paige by Merchynt — 1/5
I’m very disappointed with my experience with Merchynt. I invested in their service with the expectation that it would help improve my Google rankings, increase visibility, and ultimately generate more leads for my business. Unfortunately, the results have not matched those expectations. Despite having my Google Business Profile established for over a year and putting significant time and money into SEO, my rankings have remained disappointing and I have seen little to no meaningful increase in leads attributable to their service. The biggest issue for me is the lack of measurable results. SEO takes time (90 to 120 days), but after following the recommended strategies and giving the process a fair opportunity, I expected to see more progress in rankings, visibility, and actual customer inquiries. I also feel that there should have been much clearer communication about what was realistically being accomplished and why the results were not improving. Simply being told that SEO is competitive isn't enough when you're paying for a service specifically to improve your online presence. I also see their social media posting 90-day results and ranking you # 1. That's not true and misleading, and it hurts small businesses. The customer service and communication are lacking. Joshua, head of support, chooses when he wants to reply to your emails and doesn't seem eager to help you. The platform looks cool, but it doesn't actually improve your SEO rankings. Before I started (April 8, 2026) with Merchynt, I was ranking in the top 16, and now some keywords are in the high 20s. I haven't seen an SEO lead come in for over 2 months. It's truly not worth the time and investment. I wanted Merchynt to work, but based on my experience, I cannot recommend the service. If you're considering using them, I would strongly suggest asking for specific, measurable benchmarks for rankings, traffic, and leads before committing.
About this review
This is a verified customer review of Paige, the autonomous AI marketing agent built by Merchynt. It is published here as part of an aggregated collection of public testimonials.
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thank you very much for this extension
its good tool to use
To be clear, this review is only for the Merchynt Agency Partner Program and does not cover Merchynt's main service which I cannot review as I wasn't able to use it. I am writing this solely to help educate those looking for a white-label solution as I was. The Agency Partner Program is marketed as a white-labeled solution for agencies to deliver Merchynt's services. It is that but it's very limited and the program shouldn't include the word 'Agency,' in my opinion. My personal experience was disappointing. I signed up, paid the $100 and within a few days realized that the white labeling was merely the swap of logos and a custom domain. What that means is that if you charge a premium for a DFY service, you cannot send your client your white-labeled link. The client would log in and see the Paige builder box that says 'Train the AI,' an Automations box, and a Tasks box (I have no idea what that attached to). They would also see the upsell to the builder, it would ask them to unlock the feature. The client would also see a link to "Copy GBP Access Link," under their profile picture which the client shouldn't have. There's a box called Momentum on the Competition page where your client will see, "Please turn on your automated reporting to enable this section." The Program is not made for those of us who offer enhanced DFY services. It's exclusively for anyone who wants to sell Merchynt's services exactly as they are right down to the layout. I had to cancel the Partner Program after a couple of days and go back to my previous provider because I couldn't see it for clients. For those interested, the Partner Program fee is nonrefundable and there is no inside look or trial period so until you pay, you have no idea what you're getting, what your clients will see, or how flexible it is (it isn't very flexible). There are also a few minor bugs/glitches but nothing problematic, just annoying. While I cannot recommend their Partner Program for my purposes—and I'm out a hundred bucks to learn the lesson—the owner of Merchynt did reply to emails. I do think Merchynt's Partner Program will mature in a year or two. I exchanged a few emails with the owner who I found to be professional and seemed interested to hear the problems I experienced. I did receive an email from their Chief Success Officer, wrote her back and explained the issues I experienced, but I never heard from her again. Of course, I had already cancelled the service at that time so I wasn't a customer any longer. So, in short, after a few days, serious opportunity cost and $100, I learned that Merchynt's Agency Partner Program isn't for agencies. It's a reseller program which is fine but not what I, or most agencies, need. I'll check back in on Merchynt in a year or so to see if it's matured and what improvements have been made. Based on my emails with the owner, I have every reason to believe there will be positive changes but for now, know that the Agency Partner Program is more of a direct Reseller Program and isn't ready for agency use...yet. And had their program not included the word 'Agency', I would have kept looking. One last thing, the AI support bot they use is the best I've ever experienced.